New
March 15, 2022
Use "Follow" To Be Notified Of Changes To Specific Orders And Manifests
Take control over your notifications in Rose Rocket. Starting today, you can "follow" specific Orders and Manifests you care about, and you'll be notified of any changes or updates.
Users following an Order or Manifest will be notified of:
- Chat messages from customers, drivers & partners
- Changes to order details
- Changes to order status such as cancellation
How it works:
To receive notifications on a particular Order or Manifest, simply click "Follow" from the Activity Panel
You can also put your team members on follow, by clicking into the people icon, and selecting the desired team member you want to follow the order/manifest
Note: CSR & Dispatchers will follow order/manifests their assigned to by default
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