What's new on Rose Rocket

Our dedicated team make updates to Rose Rocket every two weeks, which means your software is cutting-edge every day.

Improvement
August 27, 2019

Multi-Stop Orders – See Pickup and Delivery Time

There's a lot of information to interpret when reviewing the status of a multi-stop shipment. Seeing the pickup and delivery information within the context of the shipments being moved is critical to understanding the status of the load.

That’s why we have exposed the actual pickup and delivery time data inside the side panel, order details page, and customer portal.

If you click on any order in the Orders module the side panel will reveal the actual pickup and delivery times for each of the shipments. The same is true inside the full view of the orders details page. Your customers will see the same details inside their customer portal.

In addition, you can actually see the sequence of the stops relative to one another on the map inside the Order Details page of any order.

Available in Sandbox: Wednesday, August 28th, 2019

Available in Production: Wednesday, September 4th, 2019

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New
August 27, 2019

Dispatch Drivers via Email

We now have multiple ways to dispatch to your drivers. You can dispatch via the Rose Rocket Driver Mobile App, or with our new feature - dispatch to drivers via emailing the manifests.

How to:

When you click “Send to Driver” inside any manifest, Rose Rocket will automatically check if that driver has a mobile app associated with their profile. If they do, it will be dispatched via the mobile app.

If they are not associated with a mobile app, Rose Rocket will present you with a popup window, which will allow you to email the manifest to the driver. If you wish to notify them a third way, you can simply mark the manifest as ASSIGNED and notify them in the method of your choice.

Available in Sandbox: Wednesday, August 28th, 2019

Available in Production: Wednesday, September 4th, 2019

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Improvement
August 27, 2019

Customer Portal – Customize Columns

Your customers’ experience matters and we want them to get as much out of the Customer Portal as possible. That’s why we’re constantly adding new features and functionalities to the portal.

In this release, we’re adding the ability to customize the columns of their portal. Just like in your instance of Rose Rocket, your customers can now click on the grid icon at the right of the screen, select what columns they want to see and save the changes.

Let them know so they can get the most out of their portal!

Available in Sandbox: Wednesday, August 28th, 2019

Available in Production: Wednesday, September 4th, 2019

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Improvement
August 15, 2019

Manifest Nickname

If you’re dispatching from the Orders module, you can now double-check that you’re assigning the right legs to the correct manifest.

When you choose to “Add Leg to Manifest”, the list of manifests will now include the manifest nickname if it has one. You can also search for a manifest by the nickname.

Available in Sandbox: Wednesday, August 14, 2019

Available in Production: Wednesday, August 21, 2019

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Improvement
August 15, 2019

Order Module: Customize Columns Button

Customize columns to only show the information you want to see.

To customize columns, simply click on the blue grid icon in the top right corner of the main list of orders, make your selections, and save your changes.

Available in Sandbox: Wednesday, August 14, 2019

Available in Production: Wednesday, August 21, 2019

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New
August 15, 2019

Driver Mobile Feedback

We want to continue to design and build things that people want and need. We’ve received tremendous feedback from customers through support@roserocket.com, and we want to extend that by creating a channel specifically for drivers.

From inside the Rose Rocket Driver Mobile App you can click on the Profile tab in the bottom right corner of the screen and then click “APP FEEDBACK”.

Available in Sandbox: Wednesday, August 14, 2019

Available in Production: Wednesday, August 21, 2019

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