What's new on Rose Rocket

Our dedicated team make updates to Rose Rocket every two weeks, which means your software is cutting-edge every day.

New
October 15, 2019

Event-Driven Notifications

What if your TMS could automatically notify you as soon as something needs your attention? Like getting an email if you have any orders at risk, or getting a message when a customer is placing less-than-normal volume?

Rose Rocket allows you to set up custom notifications based on your business criteria. This means you can define what warrants your attention, and choose how you want to be notified.

Here are examples of Real-Time Notifications:

  • At-Risk Pickup or Delivery: Get notified if you are going to miss a pickup, or if a delivery will be late.
  • Hot Orders: Get notified when important orders warrant your attention. You can first specify what type of orders would be considered a “hot” order, like if an order is above a certain dollar threshold, or if it is for a particularly important customer (new customer, best customer). You can set up to get notified when your number of hot orders exceeds a specified amount, or even if a hot order is now at risk for a late pickup or delivery.
  • At-Risk Customers: Monitor drastic changes to your customer order volume or customer experience and get alerted about any At-Risk Customers before they drop off.
  • Claims: Get ahead of your claims so you’re not surprised at month’s end. If a claim entered is above a certain amount, or a certain number of claims is exceeded for a customer in a time period (i.e. more than 1 a month), you can be notified right away so you can investigate them.
  • Accounts Receivables: Managing a healthy accounts receivable is essential to maintaining a positive cash flow. Get notified immediately if a customer’s outstanding receivables exceed a certain amount or a certain number for a time period.

Get notified where you want:

Some companies live by their emails, where others prefer the phone. With access to open APIs, and Webhooks, you can get notified of these alerts wherever you want.

Here are some of the many channels we support:

  • Email: Get notified directly in your email.
  • Text Message: Have your TMS send you a text when events warrant your attention.
  • CRM: Have your notifications become events in your preferred CRM like Hubspot, Salesforce, and more.
  • Customer Service: Have notifications go directly into your customer service software so your agents can act on it immediately.
  • DropBox: Have a report go into your shared drives to stay organized.
  • + More! Have a channel we haven’t talked about? Let us know!

How to get it:

All Advanced Business Intelligence features can be added on to an existing Rose Rocket plan. Please reach out to subscriptions@roserocket.com for more information.

If you do not currently have a Rose Rocket plan, please book a demo to learn more.

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api updates
November 08, 2019

[Updated Web-hooks] – Manifest Assigned

We modified the name of an existing web-hook.

  • Current web-hooks using manifest.assigned will be migrated internally to be manifest.dispatched. You'll need to adjust your endpoint that consumes the web-hook to look for the event manifest.dispatched instead of manifest.assigned.
  • Existing manifest.assigned web-hook will now fire when a manifest is assigned to a driver.

Availability:

  • Available in Sandbox: Wednesday, November 6th, 2019
  • Available in Production: Wednesday, November 13th, 2019
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api updates
November 08, 2019

[New Web-hooks] – Manifest

We have 2 new web-hooks for manifests:

  • New web-hook manifest.dispatched will be created and fired when a manifest is dispatched to a driver.
  • New web-hook manifest.created added. It will be sent when a manifest is created.

Availability:

  • Available in Sandbox: Wednesday, November 6th, 2019
  • Available in Production: Wednesday, November 13th, 2019
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api updates
October 25, 2019

[New Endpoints] – Order Legs

We have 1 new endpoint for Legs:

  • Split Leg (https://platform.sandbox01.roserocket.com/docs/#split-leg)

Available in Sandbox: Wednesday October 23, 2019

Available in Production: Wednesday October 30, 2019

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api updates
October 25, 2019

New Endpoints] – MultiStop Orders

We have 2 new endpoints for MultiStop Orders:

  • Create (https://platform.sandbox01.roserocket.com/docs/#create-multistop-order)
  • Update (https://platform.sandbox01.roserocket.com/docs/#update-multistop-order)

Available in Sandbox: Wednesday October 23, 2019

Available in Production: Wednesday October 30, 2019

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api updates
October 24, 2019

[New Endpoints] – Users


We have 3 new endpoints for Users:

Available in Sandbox: Wednesday October 23, 2019

Available in Production: Wednesday October 30, 2019

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api updates
October 24, 2019

[Updated Endpoints] – Revise Commodities on Order Legs

We updated our Leg Revise Commodity endpoint:

  • The “Revise Commodity” endpoint has been updated to allow users to revise commodities after an order has been dispatched.
  • Read more about the changes in our API Docs (https://platform.sandbox01.roserocket.com)

Available in Sandbox: Wednesday October 23, 2019

Available in Production: Wednesday October 30, 2019

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