We've updated the Carrier Import CSV file to include more fields, so you can import as much information as possible in one go.
Option 1: Add carriers by providing the DOT and/or Docket Number and currency with our DOT template. You can find the DOT ID template here.
Option 2: If you want to upload additional carrier information such as an address, contacts, or insurance information you can use the Non-DOT template. You can find the Non-DOT ID template here.
The Non-DOT ID template has been updated to include the following fields:
Dispatch Contact Name (up to 5)
Dispatch Contact Email (up to 5)
Sales Contact Name (up to 5)
Sales Contact Email (up to 5)
This is available in the Carriers module, by selecting the 'Import Carriers' button, and uploading your carrier list.
We've updated the Customer Import CSV file to include more fields, so you can import as much information as possible in one go. The new template can be found here.
The new CSV template includes:
This is available in the Customers module, by selecting the 'Import Customers' button and uploading your customer list.
When adding carriers into the TMS, it's important to know which of your partner carriers also work on Rose Rocket, so you can access our partner collaboration features like order syncing, chat, last known location sharing, and much more.
When searching for a carrier using the Department of Transportation data, companies that use Rose Rocket will now have a 'Rose Rocket partner' logo on their profile.
It’s no surprise that freight visibility is at the center of the transportation industry and an important part of maintaining strong partner relationships.
Using the new Inbox module, Partner Location Sharing lets carriers share location updates from their ELD to their broker partners directly on a shared Order. Last known location updates are only shared between Rose Rocket partners using the Inbox and will update every 2 minutes.
Real-time location updates enhance partner relationships by enabling carriers to offer great customer service, and brokers to have more visibility into their freight - it's a win for everybody!
Carriers - Turn Partner Location Sharing ON
To turn on Partner Location sharing for your broker, follow one of these two methods.
Option 1: Go to the shared order. Under the map, select the 'Enable location sharing' button. This will enable location sharing for all future orders with your partner.
Option 2: If you want to enable location sharing for a customer outside of an order or enable it for multiple customers at once, you can also do this from the Customers module:
Please note, your broker has the option to request location updates from you on the shared Order. If you want to fulfil the request and allow location updates for that customer, follow the same steps above.
Brokers - Request Location Sharing
If you’re working with a Rose Rocket partner carrier who is using one of the compatible telematics integrations, you can request location updates from your partner carrier directly on the shared Order.
To turn on Partner Location sharing for your carrier, follow these steps:
You'll also know if the carrier you're working with has location sharing turned on from the 'Dispatch to carrier' page.
Partner Location Sharing - In Action
Once Partner Location Sharing is enabled, the last known location data will be available on the Order details page shown below. You are able to see the accurate ETA date and time, and when it was last updated from the ELD.
Here's what it looks like:
This feature is available for all users working with Rose Rocket partners. Carriers must have an active integration with any of the following ELDs: KeepTruckin, MacroPoint, Samsara or Geotab.
To save you time during order entry, Rose Rocket offers a number of ways for you to add and import order information into the TMS.
A common method is uploading orders using a CSV file, which is why we've now made this option available from the Orders list and when creating a new order in Rose Rocket.
From the Orders module, you now have the option to upload orders in the following ways:
1. Select the 'New Order' button, toggle to the 'Bulk upload via CSV" page. Drag and drop your CSV file for upload.
2. Select the dotted dropdown menu beside the 'New Order' button and choose 'Upload Orders'. Drag and drop your CSV file for upload.
Easily review a set of bills at one time with the ability to open manifests in a new tab from the Carrier Bills list.
Along with improving the new Billing process of uploading, reviewing, and approving Carrier Bills, we've added this quality of life improvement to make this workflow even better for back office workers.