We all do it. Every now and then, we click just a little too fast and complete a leg by mistake. Now, you can reverse pickup and delivery legs on your order details page. This applies to:
- Point-to-point orders only. Does not apply to multi-stop orders at the moment
- You are only able to reverse status of legs on the order details at this point.
- You are only able to reverse status of orders before invoices or bills have been generated.
Undo Pickup
Undo pickup reverses the status of a single leg and may also cause cascading changes to the status of your Order or Manifest.
- If you are reversing the first leg on your order, the status of your order will reverse from IN TRANSIT to ASSIGNED.
- If you are reversing the first leg on your manifest, the status of your manifest will change reverse from MOVING to ASSIGNED
Undo Delivery
Undo pickup reverses the status of a single leg and may also cause cascading changes to the status of your Order or Manifest.
- If you are reversing the first leg on your order, the status of your order will reverse from IN TRANSIT to ASSIGNED.
- If you are reversing the first leg on your manifest, the status of your manifest will change reverse from MOVING to ASSIGNED
Availability:
This is available to every Rose Rocket user with no additional cost or setup required.
- Available in Sandbox: Wednesday, December 4th, 2019
- Available in Production: Wednesday, December 11th, 2019