What's new on Rose Rocket

Our dedicated team make updates to Rose Rocket every two weeks, which means your software is cutting-edge every day.

New
August 02, 2019

Equipment – Advanced Search

When assigning equipment to a manifest, dispatchers need to be able to isolate equipment that is available and in the correct geographic area.

From inside the Manifest Details page, click on “Advanced Equipment Search”.

Advanced Equipment Search will now allow users to set filters to narrow down the equipment you may want to choose from and assign to a manifest.

Available on Sandbox: Wednesday, July 31, 2019

Available on Production: Wednesday, August 7, 2019

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New
August 02, 2019

Customer Portal – Pickup and Delivery Data

Customers want to know where their freight is, and may often come to you with questions like:

  • What’s the ETA for this order?
  • What appointment time has been booked for this order?
  • When did this deliver?

If you can spend less time answering questions like these, you can free up some time - time you can spend to add value to your customers, or do the mission-critical work of picking up and delivering freight. That’s why we’ve added new filters to the Customer Portal to expose more pickup and delivery data.

With these new filtering abilities, your customers can create filters that identify:

  • Booked appointments
  • Any ETAs as defined by their carrier/broker
  • Shipments based on whether they have been picked up or delivered late or on time

We have also exposed the actual delivery times inside every order, so that customers can see when their shipments were picked up and delivered

Available on Sandbox: Wednesday, July 31, 2019

Available on Production: Wednesday, August 7, 2019

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New
July 19, 2019

Deep Copy

Today, when you duplicate an order you might have to manually add a new spot quote, run the rate engine or split the legs again. Now, using Deep Copy, you can choose to set the pick-up and delivery dates, as well as copy the same legs split and quote from the original order.

From inside the order you want to copy, click on the “...” in the top right corner of the Order Details page, and choose Deep Copy. Specify the things you want to copy as well as the ship date information, and that’s it!

Available in Sandbox: Wednesday, July 17, 2019

Available in Production: Wednesday, July 24, 2019

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New
July 19, 2019

Tracking Equipment & Tools

Straps, pump trucks, load bars, clips, tailgates, flat decks, reefers… the list of equipment that may be needed to move a shipment is long. Not knowing where these assets are at all times can make it hard to respond to the requests of your customers, not to mention the secret killer that is under-utilization.

That’s why we’ve added the ability to create custom equipment types, allowing you to track your tools and assets. We’ve also improved visibility so you can see where these assets are, what they are doing, and where they were last.

We’re excited to add some major enhancements to help you track your most expensive physical assets: your equipment.

Create Equipment Types

Before you start creating individual equipment IDs in Rose Rocket, you can create new equipment types to add a layer of organization. To do this, navigate to the Settings module. There is a section called ‘Equipment Types’ and ‘Subtypes’. In the Types section, you can create a new category of equipment. For example, “pump trucks”. In the subtypes section, you can define a specific subtype of that equipment category, for example, “electric pump truck” and “manual pump truck”.

Add Equipment

After you’ve created the types and subtypes for the equipment you want to track, navigate to the equipment module and click on “New Equipment”. Provide the details for the specific piece you want to track.

Inside the Equipment module, you can do things like seeing what manifest and driver a piece of equipment is currently assigned to, find the last known location of the equipment and visualize it on a map, upload important documentation against the units, as well as clone, make inactive, and delete unnecessary pieces.

Available in Sandbox: Wednesday, July 17, 2019

Available in Production: Wednesday, July 24, 2019

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New
July 04, 2019

Document Counter

Confirming that a shipment has the appropriate documents is simple and clear. From inside the Invoices and Bills module, the document counter will tell users how many documents have been uploaded against the orders.

To see which documents are there, click on the document counter to see.

Available in Sandbox - Wednesday, July 3, 2019

Available in Production - Wednesday, July 10, 2019

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New
June 25, 2019

Rose Rocket Driver Mobile App

Introducing the new and improved Rose Rocket driver mobile app, now available to be downloaded or updated through the App store and the Google Play store!

Drivers are your single source of truth when it comes to the status of any active shipment. With the driver mobile app, you can see real-time changes to freight movements, communicate with drivers, and have them capture signatures and accessorials that are directly uploaded to your Rose Rocket TMS.

Get the Rose Rocket Driver Mobile App to:

Instantly communicate with drivers:

Send a new dispatch to a driver instantly, or even add a leg to a driver’s manifest and resend it while they are on the road. The Rose Rocket mobile app will update their stop lists, and allow them to:

  • Find important reference numbers or instructions about a stop
  • Open a preferred map software on their device
  • Quickly call a location for more information if required

Enable real-time order tracking:

Drivers can communicate the status of shipments in their load in a matter of seconds. As they complete pickups and deliveries, all a driver has to do is click a few buttons, and their last known location will be presented on a map to the dispatcher in the planning module. This makes it easier to know where the driver was last, and who might be best positioned for the next pick up.

Capture signatures:

When completing a pickup or delivery, drivers are able to collect e-signatures for the BOL or POD. Not everyone likes to sign electronically, so drivers can also take pictures of physical paperwork and have it automatically uploaded to Rose Rocket. The paperwork becomes available immediately to anyone inside the platform, including customers working inside the customer portal.

Add accessorials:

If a driver provides an unplanned value-add service at a location, like an inside pick-up or delivery or using a tailgate, they can add the accessorial to the relevant order to make sure that the service is billed.

Upload images:

A picture’s worth a thousand words! Should the driver discover damages to freight or perhaps need to document an inaccessible receiving door, they can take pictures and upload them so that dispatchers or CSRs back at the terminal can get a better “picture” of what the driver is dealing with.

How to get it:

Have your drivers download or update their existing app on their relative app stores (Apple App Store and Google Play Store).

Don’t have Driver Mobile but interested in learning about it? 

Talk to your account representative, or book a demo today.

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