What's new on Rose Rocket

Our dedicated team make updates to Rose Rocket every two weeks, which means your software is cutting-edge every day.

New
October 15, 2019

Event-Driven Notifications

What if your TMS could automatically notify you as soon as something needs your attention? Like getting an email if you have any orders at risk, or getting a message when a customer is placing less-than-normal volume?

Rose Rocket allows you to set up custom notifications based on your business criteria. This means you can define what warrants your attention, and choose how you want to be notified.

Here are examples of Real-Time Notifications:

  • At-Risk Pickup or Delivery: Get notified if you are going to miss a pickup, or if a delivery will be late.
  • Hot Orders: Get notified when important orders warrant your attention. You can first specify what type of orders would be considered a “hot” order, like if an order is above a certain dollar threshold, or if it is for a particularly important customer (new customer, best customer). You can set up to get notified when your number of hot orders exceeds a specified amount, or even if a hot order is now at risk for a late pickup or delivery.
  • At-Risk Customers: Monitor drastic changes to your customer order volume or customer experience and get alerted about any At-Risk Customers before they drop off.
  • Claims: Get ahead of your claims so you’re not surprised at month’s end. If a claim entered is above a certain amount, or a certain number of claims is exceeded for a customer in a time period (i.e. more than 1 a month), you can be notified right away so you can investigate them.
  • Accounts Receivables: Managing a healthy accounts receivable is essential to maintaining a positive cash flow. Get notified immediately if a customer’s outstanding receivables exceed a certain amount or a certain number for a time period.

Get notified where you want:

Some companies live by their emails, where others prefer the phone. With access to open APIs, and Webhooks, you can get notified of these alerts wherever you want.

Here are some of the many channels we support:

  • Email: Get notified directly in your email.
  • Text Message: Have your TMS send you a text when events warrant your attention.
  • CRM: Have your notifications become events in your preferred CRM like Hubspot, Salesforce, and more.
  • Customer Service: Have notifications go directly into your customer service software so your agents can act on it immediately.
  • DropBox: Have a report go into your shared drives to stay organized.
  • + More! Have a channel we haven’t talked about? Let us know!

How to get it:

All Advanced Business Intelligence features can be added on to an existing Rose Rocket plan. Please reach out to subscriptions@roserocket.com for more information.

If you do not currently have a Rose Rocket plan, please book a demo to learn more.

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New
October 11, 2019

Tags – Tag and Filter Manifests

You can now tag your Manifests like you do your Orders. If you are new to Tags, please check out this update on everything about tags.

From inside the Manifest Details page, you can apply any of your existing tags to your Manifest.

To filter based on your tags on your manifests, head to the Manifests section of your Planning module.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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New
October 11, 2019

Multi-Stop Orders – See Order Summary

You can now easily and concisely present your shipment information to dock workers, warehouse staff, customers, or anyone else that may need it with our new Order Summary functionality.

Inside the Order Details page of a single shipper or single consignee multi-stop order, you can now click into Order Summary to get a clean overview of the movement.

Click "Sent Order Summary" to send it to anyone you need to via email.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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New
October 02, 2019

Advanced BI – Custom Reporting

Good reports give you access to all the data and information you have.

Great reports deliver the custom data and information you want, when you need it.

Every report on Rose Rocket is now customizable, interactive and thorough. Custom Reporting includes the current reports you love, with customizable features to suit your business’s needs.

Customize the information you want in your reports. Different roles within your company may want access to different information, and now they can get it with Rose Rocket.

You can now choose the data you want by customizing the columns of any report to make sure every report adds value to your business.

Schedule Your Reports:

Access your reports straight from your inbox. You can schedule reports to be delivered to your inbox regularly to keep a consistent pulse on your business.

For managers, it can be helpful to get some reports sent every day, like your Daily Profitability, or every week, like your Total Weekly Orders.

With Rose Rocket, you can choose how to get notified to make sure you best use your time for the things that need your attention.

Link to Order:

Drill down specifically on an order right from your report. Click the “Link to Order” button to go into the order directly and learn more.

User-Based Access:

Not every user needs to be able to edit your reports. Now you can provide them with a Read-Only access to better manage user controls.

How to get it:

All Advanced Business Intelligence features can be added on to an existing Rose Rocket plan. Please reach out to subscriptions@roserocket.com for more information.

If you do not currently have a Rose Rocket plan, please book a demo to learn more.

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New
October 02, 2019

Advanced BI – Analytics Dashboard

Your data is valuable. Your data can help you identify patterns, trends, and insights that drive decision-making.

But finding, extracting and analyzing your data is time consuming and expensive.

The new Rose Rocket Analytics Dashboard takes real-time data from your TMS, and translate them into intelligent visualizations. It is built to give you a complete picture of the current state of your business, while offering a layer of customization to help you get the most out of your data.

With Rose Rocket’s Analytics Dashboard, you can monitor and run your entire business – all from one place.

Here are the Key Features:

1. Role-Specific Dashboards

Not every role needs the same type of information, which is why we have two available dashboards templates to start.

Executive Dashboard: This dashboard is created for the Admin and Manager roles, intended to show information that can be used to strategically manage the business. Built to give you an overview of your entire business, it monitors things like:

  • Total Revenue
  • Total Gross Profit
  • Percentage of Margin Profit
  • Number of orders
  • Lane by Lane Overview
  • Orders Week over Week
  • State of Invoices
  • State of Users
  • Monthly Order Count
  • Margin Over Time
  • At-Risk Customers
  • Top Accounts
  • Orders by Destination Cities

Operations-Centric: This dashboard is created for the Operations roles, showing the day-to-day data that can be used to optimize the health of the business. Built to keep a pulse on all things operations, it monitors things like:

  • Outstanding Pickups
  • Outstanding Deliveries
  • Revenue per LB
  • Revenue per Mile
  • At-Risk Orders: Pickups or deliveries at risk of missing their windows or appointments
  • At-Risk Loads: Manifests that are not moving on time
  • Total Volume of Pickups (By city or zone)
  • Hot Orders: Any shipments that are marked as “Hot” will be monitored
  • Total Orders Entered by User

2. Interactive Data Visualizations:

Interact with your data right from the dashboard. While the dashboard gives you a birds-eye-view of your business, you can click on any of the charts and graphs within your dashboard to deep dive into the data.

Need to drill down even more? Download a CSV of the data right on the spot with just one click.

3. Customizable Charts & Dashboard:

One of the reasons why we built Rose Rocket with a Platform Architecture, was to allow for customizations that work for your business. Our dashboards are no different.

They start as the two templates, but you can quickly and easily customize any chart or graph to showcase the data you need.

For example, on the Executive Dashboard, you may want to monitor for Net Profit rather than Gross profit, or view your Orders by Origin City rather than Orders by Destination City. On the Operations Dashboard, you may want to monitor your Trailer and Vehicle usage next to your Pickups and Deliveries for the day. All of this is designed to be customizable to fit your needs.

To customize any chart or dashboard, all you have to do is reach out to your Customer Success Manager, and they will be able to easily make these changes on your behalf.

How to get it:

All Advanced Business Intelligence features can be added on to an existing Rose Rocket plan. Please reach out to subscriptions@roserocket.com for more information.

If you do not currently have a Rose Rocket plan, please book a demo to learn more.

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New
September 30, 2019

Filter & Manage Notifications

Notifications help guide your attention to the things that matter, but they can get overwhelming.

To make sure you don’t miss any notifications you care about, you can now filter your notifications to better find and manage them.

For a comprehensive demo, watch our video here.

These are the different notification types you can filter on:

  • Chat Messages
  • Internal Notes
  • Manifest Status
  • Orders Status
  • Spot Quote
  • Other

Once filtered, you can then choose to “Clear All Visible”, or you can select the notifications you want to clear and then click on “Clear All Selected”.

Please note that when you apply a filter, this filter will remain until you change the filter or you log out of your session.

Available in Sandbox: Wednesday, September 25, 2019

Available in Production: Wednesday, October 2, 2019

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