What's new on Rose Rocket

Our dedicated team make updates to Rose Rocket every two weeks, which means your software is cutting-edge every day.

Improvement
October 11, 2019

Multi-Stop Orders – Report Problems and Claims on Stop Level

Certain problems or claims may arise on a stop level but may not affect your entire multi-stop order. Now, you can report a problem or submit a claim on only the stop it applies to.

How to:

  • Click into the multi-stop order.
  • Click on the three dots next to the stop you need to report the problem or submit the claim for.
  • Add the details.

Any problem you report on a stop can be previewed at the Order List level for a consolidated view.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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Improvement
October 11, 2019

See all Reference Numbers

Currently, there is 1 column on the Orders List for PO, REF, and Load Tender numbers associated with an order

Now, you can break these out into each of their own columns from the Orders List and in the Customer Portal.

To change your view, click on the grid icon on the top right-hand corner of your Orders List. Select the reference numbers you'd like to see. Click Save.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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Improvement
October 11, 2019

Customer Portal – Set Default Columns for Customers

We've previously added the ability for your customers to go into their portal to customize their Orders List view.

However, you may want to offer a default setting for all customers to start with, so we've added the functionality for you to set a default for all of your Customer Portals.

In the Settings module, scroll to "Customer Portal Default Columns". Select the columns you want as the default, and it will automatically be saved.

Please note that this will only affect any new customer portals you set up for a customer. Your existing customers will have their current views, and this will not disrupt what they are used to.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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Improvement
October 11, 2019

Find Orders by Phone Numbers

You can now search for orders by the phone numbers associated with the order form the search field of the Orders List.

You can enter the phone number without any formatting so long as the numbers appear in the correct sequence.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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Improvement
October 11, 2019

Problem Orders – Filter and Preview Notes

If you flag an order as having an outstanding problem, you'd likely want to be able to find this order easily in order to address or mitigate it.

You can now filter on all orders with an outstanding problem from the Order List page by inserting the "Has Problem" filter.

To preview the problem itself, you can hover over the exclamation point to see the summary of the problem.

Available in Sandbox: Wednesday, October 9th, 2019

Available in Production: Wednesday, October 16th, 2019

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Improvement
September 30, 2019

Duplicate or Cancel Orders from Side Panel

In our continued effort to consolidate your most regularly used functions, we’ve added the ability to Duplicate and Cancel orders from the side panel.

Just click on any order, then click on the three vertical dots in the top right corner of the side panel. Then select "Duplicate" or "Cancel".

If you’d like to add a tag to an order from the side panel, click on the order and then click the “+” symbol in the “Tags” section.

Available in Sandbox – Wednesday, September 25, 2019

Available in Production – Wednesday, October 2, 2019

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