What if your TMS could automatically notify you as soon as something needs your attention? Like getting an email if you have any orders at risk, or getting a message when a customer is placing less-than-normal volume?
Rose Rocket allows you to set up custom notifications based on your business criteria. This means you can define what warrants your attention, and choose how you want to be notified.
Some companies live by their emails, where others prefer the phone. With access to open APIs, and Webhooks, you can get notified of these alerts wherever you want.
All Advanced Business Intelligence features can be added on to an existing Rose Rocket plan. Please reach out to firstname.lastname@example.org for more information.
If you do not currently have a Rose Rocket plan, please book a demo to learn more.Read More
Driver shortage is a big problem for the entire industry, and it is definitely something that is top of mind for all of our customers. To help further engage your existing drivers, and to enable you to be able to attract new talent, Rose Rocket has been adding features to the Driver Mobile app.
Our newest feature is the Driver Pay tab – giving your drivers the ability to better stay on top of their work and their pay. This helps make it easier for them to work with you and to be able to estimate their earnings on a regular basis.
On the Driver Pay tab, drivers can now see the manifests they’ve been assigned to, and the estimated amount they will earn per manifest. This makes it easy for drivers to estimate their earnings on a regular basis.
When they click into a Manifest, you can see two sub-tabs. Pay Breakdown, and Manifest Details.'
Pay Breakdowns allows your drivers to see the way their pay is structured. This is dependent on how you have set up your driver pay structure to be.
In Manifest Details, they can now see the historical record of the manifest, which helps them keep track of what was done for the run.
This tab is a feature that is optional for your drivers. To enable it, an Admin user must go into Settings, scroll to Mobile Driver App Features, and turn the visibility to be ON.
Since the release of our Driver Mobile app, we’ve collected a lot of feedback from your drivers. One feedback that we’ve gotten was around how to improve the workflow around getting signatures on the mobile app.
Now there are four different ways to complete a POD.
Before, a driver would ask for the signee to draw their signature prior to inputting their name. Now, they will have to input the name prior to getting drawing a signature.
Scanning is a new way to complete the POD, and it’s simple.
“Ready Time” and “Requested Delivery” times are now found underneath Shipper and Consignee to make it easier to see and correlate the information.
We’re committed to designing and building Rose Rocket to be accessible for everyone, so we’ve improved the design of our status labels to make it easier for everyone to see.
On the Rate Confirmation document, you can now see Special Instructions as a new field. This field is populated from the information that is in the “Special Instructions” field on your Order.
Additionally, the Notes field is now its own separate field, being populated by information found on the notes from your Driver or Partner Carrier. This field is not customer-facing, which means any communications between your partner carriers or drivers will not be available for customers.
Having the ability to quickly quote was a feature that saved CSRs and shippers time. However, this workflow will not apply to all of our customers. Hence, we have made Quick Quote into a workflow you can turn on, or off.
By default, the ability to Quick Quote is always turned on. To adjust your workflow and turn it off, head to Settings, scroll to “Workflow Configuration” and turn it off there.
In addition, we’ve moved the location of the “Quick Quote” button from the Order List directly, to being in the dropdown. When you click on the three dots dropdown, you can see it as an option (if this is turned on for your organization).